DHS, DISA look to clouds for FOIA management

GCN, Aug. 4, 2020

The Department of Homeland Security's Privacy Office is looking for an enterprisewide cloud-based workflow solution to help its DHS process Freedom of Information Act requests and improve data reliability and consistency.

According to a July 31 solicitation, DHS receives more FOIA requests than any federal agency -- approximately 385,000 FOIA, privacy and other requests -- almost 40% of all requests within the federal government, with the scope of each search ranging from one page to one terabyte of records. While DHS was able to substantially increased the number of requests processed over the last 10 years, however, it has not been able to keep pace with the growth in demand, according to its March 2020 Backlog Reduction Plan: 2020 - 2023

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