Consumer Financial Protection Bureau Responds to FOIA Compliance Report
Nat'l Archives & Records Admin., The FOIA Ombudsman, Jan. 24, 2018
On January 19, 2018 we received a formal response from the Consumer Financial Protection Bureau (CFPB) to our August 2017 CFPB FOIA Compliance Assessment. Like other agencies that have participated in our agency assessment program, CFPB volunteered to go through the process as part of their ongoing efforts to strengthen its FOIA Program.
Our assessment report documented that the CFPB FOIA Program maintains a relatively small backlog and is currently responding to most requests well within the law’s 20-working-day response time. Our report includes three primary findings:
- CFPB faces management challenges that may impact its ability to to maintain its current responsiveness to FOIA requests during the next five years;
- CFPB’s investments in technologies are improving the FOIA process; and
- CFPB communicates well with requesters.
Read more here.